Privacy Policy
Wakeupfarms Agritech LLP ("we," "our," "us," or "Wakeupfarms") operates smart automation hardware solutions, software application workflows, and automated communication platforms hosted on the website https://www.wakeupfarms.com. We are committed to protecting the privacy, confidentiality, and personal data of our users, clients, and installers ("you," "your").
This Privacy Policy details how we collect, process, utilize, and secure your personal details when you interact with our mobile frameworks, terrace or balcony smart irrigation equipment, or our integrated WhatsApp Business Cloud API alert workflows.
1. Information We Collect
We collect only the essential technical and personal details required to deploy, monitor, and maintain our smart agritech services.
- User Account Information: When you establish an account or purchase our automation systems, we record personal identifiers including your name, telephone number, email credentials, and installation/delivery address.
- WhatsApp Communication Metadata: When you interface with our system controls or query bots via WhatsApp, we process inbound message strings, command parameters, read-receipt updates, and execution timestamps to process automated runs.
- Smart System Data: To facilitate automated scheduling, we log cloud configuration presets, hardware diagnostic indicators, system version steps, and localized environment inputs linked to your automated valves.
2. Purpose and Use of Your Data
Your personal data is strictly limited to supporting, executing, and protecting your automated setups:
- Automated Run Logs: To dispatch automated pre- and post-cycle irrigation updates and rain-cancel alerts directly to your personal WhatsApp account.
- System Control Integration: To allow you to trigger, override, or change your smart configuration parameters directly through inbound text commands.
- Service Maintenance: To trace diagnostic exceptions or execute remote software updates across our cloud layers.
3. Data Sharing Restrictions
We do not lease, barter, sell, or disclose your personal records to third-party data handlers or brokers. Your data passes exclusively through the following pathways:
- Meta API Infrastructure: Outbound messaging vectors are channeled through the official Meta WhatsApp Cloud API platform in total compliance with Meta's developer data rules.
- Statutory Compliance: We may process or present records if required to fulfill a legal mandate, judicial inquiry, or compliance obligation under the Digital Personal Data Protection (DPDP) Act of India.
4. User Rights and Complete Data Deletion
We respect your control over your personal data. You possess the right to verify your logs, update your mobile parameters, or have your data erased from our live servers.
Data Erasure Procedure
If you want to clear your mobile registration, delete your communication history, or unlink your phone number from our WhatsApp automated alerts, you can request an absolute wipeout at any time:
- By Email: Send a written request from your registered profile address to contact@wakeupfarms.com.
- Processing: Upon receiving a confirmed identity check, your contact info, configuration mappings, and historical communication trails will be completely purged from our cloud databases within standard structural time limits.
5. Security Measures
Our automation databases are hosted securely on modern cloud frameworks utilizing strict access policies and Transport Layer Security (TLS) protocol handling for all moving data. Outbound message delivery over the public telecom lines depends on the standard end-to-end encryption schemas provided natively by Meta.
6. Corporate Contact Information
For privacy inquiries, user consent reviews, or data deletion filings, please reach out to our primary office:
Wakeupfarms Agritech LLP
Plot No 69, 2nd Floor, Road Number 2,
Mallikarjuna Nagar Colony, Checkpost,
LB Nagar, Hyderabad, Telangana, India - 500074
Email: contact@wakeupfarms.com
Website: https://www.wakeupfarms.com